Read summary below or check out their website here.
What we do: 

• Confidential: paid for by your employer to ensure everyone has access to help.
• Personal: assist you and your employees with any personal concern or incident. 
• Dependable: consultation and referral services to resolve issues in the workplace.

Confidentiality exceptions by law: child abuse or neglect, immediate risk of suicide or homicide.

Company structure:

• CT business offices: customer service, case management, consultations and critical incident response: 1-800-571-0197
• Clinical intake unit: national toll-free helpline answered by Master’s level counselors: 1-800-676-HELP (4357).
• Clinical network: 1000+ clinical service sites providing face to face and online counseling. 

Counseling options: face-to-face and online.
They make sure that counselors take employee’s insurance. 

Life care: this specialty referral service is available to employees and their household family members:

• Legal: referral includes an initial free consultation
• Financial: investment planning to bankruptcy– THEY DON’T LOAN MONEY. They just help you plan financially. 
• Child care: trusted and reliable caregivers. Address the specific resource that you are for if it’s a highly specific individualized need– helping find providers. Child care providers within your child care areas that have openings that you can access. 
• Elder care: where to begin, assessments, and Alzheimer's. Elder care specialists on the lexington panel. 
• PLUS emotional support counseling for the same situation. ​

Critical incidents: they come on-site, and help people deal with these situations? Help resolve the immediate impact of the critical incident:

• Major accident
• Serious illnesses
• Threats of violence
• Death of an employee
• Death of an employee’s family member

Example situation: in another institution, an employee died, and another employee was having trouble figuring out how to react when the employee comes back— what to say, how to react— and they came on site to help them and counsel them through that.

AVAILABLE 24/7​

---

---

Learn more here

---

Resources